Privacy Policy

Effective Date: 21 September 2025

Welcome to B-Mart (bmart.biponi.in), an e-commerce marketplace operated under Biponi. Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, services, or make purchases.

By accessing or using our platform, you agree to the terms of this Privacy Policy.

1. Who We Are

B-Mart is a multi-vendor online marketplace for schools, colleges, digital items, fashion, jewelry, home décor, and more.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, phone number, billing/shipping address.

  • Account Information: Username, password, order history.

  • Payment Information: Payment method details (processed securely by authorized gateways; we do not store your full card details).

  • Technical Information: IP address, browser type, operating system, device info.

  • User-Generated Content: Comments, reviews, uploaded files, or media.

3. Comments & User Content

When visitors leave comments, we collect the data shown in the comments form, IP address, and browser user agent string to help spam detection.

  • Your email may be anonymized (hashed) and checked against the Gravatar service for profile picture display.

  • After approval, your profile picture is visible publicly alongside your comment.

4. Media Uploads

If you upload images, please avoid including embedded location data (EXIF GPS). Other visitors can download and extract location data from images on the site.

5. Cookies

We use cookies to improve user experience:

  • Login Cookies: Store your login session and preferences.

  • Comment Cookies: Save your name/email/website for convenience when commenting.

  • Functional Cookies: For order tracking, shopping cart, and account settings.

  • Analytics Cookies: Help us analyze traffic and improve performance.

You may disable cookies via your browser settings, but some features may not function properly.

6. Embedded Content from Other Websites

Articles, videos, or ads on our site may include embedded content from third-party websites. These third-party sites may collect data, use cookies, and track your activity.

7. How We Use Your Information

We use collected information to:

  • Process and fulfill orders.

  • Provide customer support.

  • Manage user accounts and vendor profiles.

  • Prevent fraud and ensure platform security.

  • Send important notifications, offers, and updates.

  • Improve services and user experience.

8. Who We Share Your Data With

We do not sell your personal data. However, data may be shared with:

  • Vendors/Sellers: To fulfill your order.

  • Payment Gateways: For secure transaction processing.

  • Logistics Partners: For shipping and delivery.

  • Legal Authorities: If required by law.

If you request a password reset, your IP address will be included in the reset email.

9. Data Retention

  • Comments and reviews are retained indefinitely.

  • Registered user data is stored in their profile until the account is deleted.

  • Transaction records may be retained for tax and compliance purposes.

10. Your Rights

You have the right to:

  • Request access to your personal data.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your data (subject to legal requirements).

  • Withdraw consent for marketing communications.

11. Data Security

We implement strict security measures to protect your data. However, no online platform can guarantee 100% security.

12. Children’s Privacy

Our services are intended for users above 18 years. If you are under 18, you must use the platform under the supervision of a guardian.

13. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Continued use of our services after changes means you accept the updated terms.

14. Contact Us

For questions or concerns regarding this Privacy Policy, contact us at:

Email: info@biponi.in

Website: https://bmart.biponi.in

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